Step 1: Go to the Users Section in the Left Menu
Step 2: Click the Users drop-down tree
Step 3: Choose the User that needs to change password
Step 4: Click the "Change Your Password" option
If you lost your password and cannot get into your back office, you'll need to get in touch with either the agency that developed the site or the web host for the site, or possibly you internal web or IT organization. We do not have access to, or store account information of third party web hosts.